Caldera Announces Services for Red Hat and Other Linux Distributions
Apr 29th, 18:28 UTC
Enterprise-Class Linux Services Now Available From a Vendor with Global Capability; Caldera Support Services Named 2002 Finalist for Linux Support in Network Computing's Well-Connected Awards
LINDON, Utah-April 29, 2002- Caldera Global Services, a division of Caldera International, Inc. (Nasdaq: CALD), today announced services for all major Linux distributions, including Red Hat (Nasdaq: RHAT), SuSE, Turbolinux, Mandrake Linux and Conectiva.
Access to technical support is one of the key contributors to adoption of Linux in business. Caldera is the only Linux vendor offering a full range of enterprise class services for all major Linux distributions on a worldwide basis. With service centers around the world, customers now have a powerful choice for Linux support, professional services, education and online services.
The expanded Linux distribution coverage is included in all four of Caldera Global Services' practices:
- Support Services, which provides a wide range of support offerings tailored to a diverse set of customer needs for high quality diagnosis and quick resolution, including 24X7 phone and email support by highly qualified Linux professionals;
- Professional Services, which helps partners and customers in large-scale project work, solution implementation and custom software engineering, while also serving customers in small footprint and dedicated function system markets;
- Education, which establishes partnerships with IT training organizations around the world to offer the highest quality training on Linux and UNIX platforms and products using Caldera's OpenLearning Courseware;
- Online Services, which, with services such as Volution Online, provides a software asset management solution that reduces the cost of monitoring and managing Linux systems.
Underscoring Caldera Global Services' expertise, Network Computing, a CMP Media LLC magazine, recently gave Caldera Support Services its Editor's Choice award for Linux support as well as named Caldera as a finalist for the 2002 Well-Connected Awards in the category of Linux Support. Caldera Support Services was chosen for its ability to provide the highest level of support for corporate customers who develop or support solutions on all major Linux distributions.
"With Caldera Global Services' proven track record, thousands of worldwide customers such as Pizza Hut, Eckerds, NASDAQ, NEC, Deutsche Bahn, National Westminster Bank and McDonalds trust Caldera as their services solution provider. Our expansion to support all Linux distributions allows customers to confidently roll out Linux solutions backed up by a worldwide professional team," said Reg Broughton, senior vice president, Operating Systems and Services Business Line, Caldera. "In addition, Caldera's history in UNIX services, our long-term Linux expertise and our global infrastructure, including multi-lingual support centers around the world, position us better than other Linux vendor to provide business-focused services."
"As a Value Add Distributor of Caldera UNIX and Linux products, it's critical for us to receive quality support in a timely manner for all the various operating systems and software products that EBIZ Enterprises support. With our customers depending on quick and accurate support, we have always been able to rely on Caldera Global Services," said Pamela Stratton, technical support manager of EBIZ Enterprises. "Caldera has provided EBIZ with consistent high quality service and unmatched technical ability over the years, and now with CGS supporting all Linux distributions, they are a logical, one-stop support partner for EBIZ Enterprises."
"DTR Business Systems has significant experience in configuring, supporting and trouble-shooting UNIX, Linux and Windows based servers. In fact, our technical expertise is a 'value-add' that our customers have come to count on. But, when we deal with an especially complex or difficult problem, it is nice to have a major support organization like Caldera to turn to," said Steve Moritsugu, director of DTR technical support.
For in-depth information about Caldera Global Services, please visit http://www.caldera.com/services/.
Caldera International, Inc.
Caldera International (Nasdaq: CALD) provides "Powerful Choices" for businesses through its UNIX, Linux and Volution product lines and services. Based in Lindon, UT, Caldera has representation in 82 countries and 16,000+ resellers worldwide. Caldera Global Services provides reliable localized support and services to partners and customers. For more information on Caldera products and services, visit http://www.caldera.com.
Caldera, the Caldera logos, Caldera Volution, OpenLinux, SCO and the associated SCO logo, and SCO OpenServer are trademarks or registered trademarks of Caldera International, Inc. in the U.S. and other countries. Caldera Global Services is a service mark of Caldera International, Inc. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds. All other brand or product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
Forward Looking Statements
The statements set forth above include forward-looking statements that involve risks and uncertainties. The Company wishes to advise readers that a number of important factors could cause actual results to differ materially from those in the forward-looking statements. These factors include the ability of the Company to successfully meet its revenue projections, which are based in part, on the continued acceptance in the marketplace of the historical products of the acquired operations; the ability of the Company to develop and successfully introduce products integrating its products and services with those historically offered by the recently acquired operations; the ability of the Company to continue to manage its cost reductions without adversely affecting customer service and employee productivity; the ability of recently introduced and new products to operate as designed, including compatibility with various platforms in the absence of other defects; the Company's reliance on developers in the open source community; new and changing technologies and customer acceptance of those technologies; the Company's ability to compete effectively with other companies; failure of our brand to achieve the broad recognition necessary to succeed; unenforceability of the GNU general public license and other Open Source licenses; our reliance on third party developers of components of our software offerings; claims of infringement of third-party intellectual property rights; and disruption in the Company's distribution sales channel. These and other factors, which could cause actual results to differ materially, are discussed in more detail in the Company's filings with the Securities and Exchange Commission.
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(Submitted by Paul Hatch of The SCO Group)
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